Available Payment Method
VEERAMART currently offers Cash on Delivery (COD) for eligible orders and supported delivery locations.
VEERAMART is operated by VEERA RETAIL STORES LTD, which is the legal seller and payment recipient for orders placed through this website.
No online payment is collected when a Cash on Delivery order is submitted. The customer pays the order amount when the parcel is delivered.
How Cash on Delivery Works
-
Add the required products to your cart and proceed to checkout.
-
Enter accurate contact and delivery information.
-
Select Cash on Delivery (COD) when it is available at checkout.
-
Review the products, quantities and total order amount before confirming the order.
-
Pay the amount due to the delivery representative when the parcel arrives.
Cash on Delivery availability may depend on the delivery country, postcode, order value, product type or carrier coverage. If COD is not available for a particular order or destination, it will not be displayed as an available payment option at checkout.
Currency and Order Total
Prices on the VEERAMART website are currently displayed in euros (EUR/€).
The complete order total is shown before the customer confirms the order. Customers should pay the amount stated in their order confirmation and follow any payment instructions provided by the delivery carrier.
Free standard shipping is currently provided for eligible orders. VEERA RETAIL STORES LTD is responsible for the applicable customs duties and import taxes associated with orders covered by our published shipping terms.
Payment at Delivery
Customers should be prepared to pay when the parcel is delivered. Depending on the carrier and destination, payment may need to be made in cash.
We recommend having the correct amount available whenever possible. The delivery representative may not be able to provide change or accept card payments.
A customer should not provide payment details or send money to an unknown third party claiming to represent VEERAMART. If you receive an unusual payment request, please contact us before making any payment.
Order Verification
To help prevent delivery errors and unauthorised orders, VEERA RETAIL STORES LTD may contact the customer to verify:
-
The customer’s name and contact details;
-
The delivery address;
-
The products and quantities ordered;
-
The total amount payable on delivery.
An order may be placed on hold or cancelled if the information provided cannot be verified or if the selected payment method is unavailable for the delivery address.
Failed or Refused Delivery
Customers are responsible for providing complete and accurate delivery information and for being available to receive and pay for their order.
If a customer refuses a confirmed order without a valid reason, does not provide payment at delivery, or repeatedly fails to receive the parcel, VEERA RETAIL STORES LTD may cancel the order or restrict future Cash on Delivery orders, where permitted by applicable law.
This does not affect the customer’s mandatory consumer rights or any right to cancel or return an order under applicable law and our published Refund Policy.
Refunds for Cash on Delivery Orders
Because Cash on Delivery orders are not paid through an online card transaction, an approved refund cannot normally be returned through the original checkout payment method.
After a refund has been approved, our customer service team will contact the customer to confirm the refund amount and request the bank account information required to complete the refund. Payment will only be issued after the customer has reviewed and confirmed the refund arrangement.
Approved refunds are processed within 7 business days after the refund has been agreed and the required bank account information has been confirmed. Additional time may be required for the receiving bank to credit the funds.
For security reasons, the bank account holder’s name may be required to match the customer or order recipient. Customers should only provide refund information through the official contact details published on this website.
Future Payment Options
VEERAMART may introduce additional payment methods as the store expands into new products or markets. Any payment methods currently available for a specific order will be displayed during checkout.
The display of a payment method on a general information page does not guarantee that it will be available for every product, order or destination.
Contact Us
For questions about payment, order verification or refunds, please contact:
VEERA RETAIL STORES LTD
Trading brand: VEERAMART
Company number: 15512937
Email: gijon.marcos2@gmail.com
Telephone: +44 7348 450153
Customer service hours: Monday–Friday, 09:00–17:00 UK time