Pravna obavijest
LEGAL NOTICE
Last updated: 16 October 2026
1. WEBSITE OPERATOR
This website, veeramart.shop, and the VEERAMART online store are operated by:
VEERA RETAIL STORES LTD
Legal form:
Private limited company incorporated in England and Wales
Company registration number:
15512937
Registered with:
Companies House, United Kingdom
Registered office:
78 Foxhill Road
Carlton
Nottingham
England
NG4 1RT
United Kingdom
Trading name and brand:
VEERAMART
Website:
https://veeramart.shop
Director and responsible representative:
Veerakumar Veeraputhiran
2. CONTACT INFORMATION
Customer service email:
gijon.marcos2@gmail.com
Telephone:
+44 7348 450153
Customer service hours:
Monday to Friday, 09:00–17:00 UK local time
(GMT or BST, as applicable)
Written correspondence and complaints may also be sent to the registered office address above.
We aim to respond to ordinary enquiries within 1–2 business days. Complaints will be handled within the period required by applicable law.
3. BUSINESS ACTIVITY
VEERA RETAIL STORES LTD operates the VEERAMART ecommerce store and sells consumer products through the website.
The range of products, supported countries, available payment methods and delivery services may change over time. Product-specific information is provided on the relevant product page and during checkout.
VEERA RETAIL STORES LTD acts as the contracting seller for orders placed through this website unless another seller is expressly identified before purchase.
4. PRICES AND PAYMENT
Prices are displayed in the currency applicable to the selected market or shown during checkout.
The final price, including applicable taxes, delivery costs and other mandatory charges, will be displayed before an order is submitted.
Cash on Delivery is available only for eligible destinations and orders. Other payment methods may be introduced and will be displayed during checkout.
5. SHIPPING AND CUSTOMS
Orders are normally processed within 2 business days and transported within approximately 7–15 business days, unless a different period is shown for the relevant product or destination.
Standard shipping is free unless another charge is clearly disclosed before the customer submits the order.
Orders may be delivered by PFC Royal Logistics or another suitable carrier.
VEERA RETAIL STORES LTD is responsible for applicable customs duties and import taxes for destinations to which it expressly offers delivery, unless a different arrangement is clearly disclosed before purchase.
Further information is available in our Shipping and Delivery Policy.
6. RETURNS, REFUNDS AND WARRANTIES
Eligible products may be returned within 30 calendar days after delivery, subject to our Returns and Refunds Policy and applicable law.
Consumers may have additional statutory rights, including withdrawal rights and legal guarantees, under the laws of their country of residence.
Products expressly identified as warranty-eligible include a three-year commercial warranty beginning on successful activation. This commercial warranty is additional to, and does not replace or restrict, statutory consumer rights.
7. CONSUMER COMPLAINTS
Complaints may be submitted by email or post:
Email:
gijon.marcos2@gmail.com
Postal address:
VEERA RETAIL STORES LTD
78 Foxhill Road
Carlton
Nottingham
England
NG4 1RT
United Kingdom
Please include your name, order number and a clear description of the matter.
Where Croatian consumer law applies, written consumer complaints will be answered no later than 15 days after receipt.
Consumers may also contact an appropriate consumer-protection authority, alternative dispute-resolution body or European Consumer Centre where available.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website—including the VEERAMART name, logos, graphics, photographs, product descriptions, text, layout and design—is owned by or licensed to VEERA RETAIL STORES LTD.
Content may not be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission, except where permitted by applicable law.
Third-party trademarks, names and logos remain the property of their respective owners. Their appearance on this website does not imply endorsement unless expressly stated.
9. WEBSITE INFORMATION
We take reasonable steps to keep website information accurate and current.
Product appearance, colours and dimensions may vary slightly because of screen settings, lighting, manufacturing tolerances or product updates.
Nothing in this section limits our responsibility for misleading information, non-conforming goods or any other liability that cannot legally be excluded.
10. EXTERNAL LINKS
This website may contain links to third-party websites or services.
External websites are operated independently and may have their own terms and privacy policies. VEERA RETAIL STORES LTD is not responsible for third-party content that it does not control.
This does not exclude responsibility for service providers acting on our behalf where applicable law makes us responsible.
11. PERSONAL DATA
Personal data is processed in accordance with our Privacy Policy, Cookie Policy and applicable data-protection law.
Customers should not send passwords, card PINs, card security codes, online banking passwords or one-time verification codes by email.
12. APPLICABLE TERMS
Use of this website and purchases made through it are also governed by:
• Terms of Service;
• Privacy Policy;
• Shipping and Delivery Policy;
• Returns and Refunds Policy; and
• Any product-specific warranty or safety information.
If any policy conflicts with mandatory consumer law, the mandatory consumer protection will apply.
13. GOVERNING LAW
This website is operated by a company incorporated in England and Wales.
The laws of England and Wales apply except where mandatory laws in the customer’s country of residence provide additional protection.
Nothing in this Legal Notice deprives consumers of mandatory rights or access to a court or dispute-resolution process available under applicable consumer law.
14. REPORTING LEGAL OR SAFETY CONCERNS
To report suspected intellectual-property infringement, unlawful content, product-safety concerns, impersonation or fraudulent communications claiming to represent VEERAMART, contact:
gijon.marcos2@gmail.com
Please provide sufficient information for us to identify and investigate the issue.
15. OFFICIAL COMMUNICATIONS
Official VEERAMART communications will use the contact information published on veeramart.shop or another channel expressly confirmed by us.
We will never request a card PIN, card security code, online banking password or one-time verification code by email.